Support

24/7 support
Dual-location NOCs
Contract aggregation
Single point of contact
Redstone provides 24/7 support and maintenance across a broad range of IT hardware and software.
This reactive service:
- augments manufacturers’ own warranties, support and maintenance;
- provides you with one place to call irrespective of the vendor;
- is delivered by experienced and highly skilled engineer.
Redstone can also provide contract aggregation and co-termination to simplify an otherwise confusing and costly support arrangement.
Services are provided from our dual-location resilient Network Operations Centres (NOCs) where calls or tickets are processed 24/7 against defined and agreed service level agreements.
Support
For support resources and contact details, visit the support section of this website.