Support

Support

24/7 support

Dual-location NOCs

Contract aggregation

Single point of contact

Redstone provides 24/7 support and maintenance across a broad range of IT hardware and software.

This reactive service:

  • augments manufacturers’ own warranties, support and maintenance;
  • provides you with one place to call irrespective of the vendor;
  • is delivered by experienced and highly skilled engineer.

Redstone can also provide contract aggregation and co-termination to simplify an otherwise confusing and costly support arrangement.

Services are provided from our dual-location resilient Network Operations Centres (NOCs) where calls or tickets are processed 24/7 against defined and agreed service level agreements.

Support

For support resources and contact details, visit the support section of this website.