Our Company policies and procedures define the way we conduct ourselves, outlining the responsibilities of both employees and Redstone as employers. Policies are in place to maintain the high standards of our work, the rights of our employees as well as our business interests as employers.


Redstone Policies

Information Security Management Policy 

This document sets out the information security policy for Redstone. All managers must read the policy and make their staff aware of how it affects them and the duty of care it imposes upon every employee.

Information is vital to Redstone and our customers businesses; the policy describes Redstone’s commitment to the protection of all information. Adherence to this policy is not optional and every endeavour must be made on behalf of the company to ensure that information is protected.

  • The Directors and Managers responsible for Redstone’s service delivery recognise the need to protect the company’s information assets and those of its customers, to which it has access. They are fully committed to the adoption, implementation and maintenance of the organisations Information Security Management System (ISMS).
  • The organisation shall as necessary provide appropriate security education, training and awareness of information security management, to ensure compliance with the requirements of the ISO/IEC 27001 standard.
  • The organisation shall endeavour to ensure compliance with legislative, regulatory and contractual requirements at all times.
  • Business continuity will be a priority of Redstone and appropriate planning will be in place to deliver business continuity.
  • Known information security violations will be reported and documented in accordance with the requirements of the ISO/IEC 27001 standard.
  • Employees within Redstone have significant influence upon information security both within Redstone and within customer organisations and shall act in accordance with the organisations policies & procedures as well as applicable law, British and International Standards.
  • The scope and depth of this information security policy will be reviewed annually by the quality team, unless there is a significant change in the company’s business, which would cause an earlier review to be appropriate.
  • Certification to ISO/IEC 27001 shall be maintained and implemented in the true spirit of the standard.
  • The company will strive for continual improvement of its services inline with customer requirements, British and International standards and legislation.

The policy is applicable to all information held within Redstone. Much of this information is held on computer systems and networks operated by or on behalf of Redstone. All such systems are covered by this policy. Its purpose is to support the welfare of the Company, its staff and, where applicable, its customers and suppliers by protecting the confidentiality, integrity and availability of information held.

The Board of Redstone fully endorses the policy and is committed to supporting its implementation throughout.

Quality Policy

The Directors, Management and Staff of Redstone are fully committed to achieving and maintaining high levels of quality in all contexts of the company's business. This policy is approved by the undersigned and is supported by all levels of management within the organisation.

 The company operates a risk based approach, taking action to reduce risk and maximise opportunity through a monitored, measured, analysed and evaluated methodology. The quality management system emphasises problem prevention rather than detection and correction and comprises of formal processes which conform to BS EN ISO 9001.

Each employee is responsible for the quality of their own work and must ensure it meets the requirements of all interested parties internal and external to the company. Every effort is made to ensure that each person in the organisation understands the importance of our quality assurance program and how they can assist in the achievement of the company’s objectives.

 It is the policy of the company to deliver a range of products and services, which meet or exceed the requirements of all interested parties, the company’s and industry’s quality standards and applicable regulatory requirements. It is our objective to deliver a defect free product and services on time, at a competitive price, achieve customer satisfaction and regularly review performance and objectives within the context of our business.

The company only sources products and services from companies which have a proven commitment to quality. We constantly review our suppliers to ensure their products continue to meet our requirements and fit the organisations approach to sustainability.

The goal of the company is to continuously improve quality and service and understand the expectations of interested parties. Each employee is encouraged to suggest changes which could lead to improved quality performance.

The company reviews its quality management system at regular intervals, sets targets and plans how to implement them for the coming period based on the responses of all interested parties and especially those of our customers.

This policy is reviewed annually or as and when significant changes are made to ensure its continuing suitability. The policy is wholly endorsed by top management, communicated to all staff and is readily available via the company intranet and web site.


Health and Safety Policy 

Section 2(3) of the Health and Safety at Work Act 1974 requires each employer to prepare, and when appropriate to revise, a written statement of general policy with respect to health and safety at work of its employees, and the organisation and arrangements in force for carrying out the policy, and to bring the policy statement to the notice of all employees and interested parties.

Redstone are a provider of IT infrastructures, and associated services and has a policy to perform work in the safest practical manner, consistent with good practice. Redstone recognises and accepts responsibility as an employer for providing a safe and healthy workplace and working environment for all its employees and any others who may be affected by its operations.

 The company will take all reasonably practicable steps to meet their obligations and will pay particular attention to:

  • Providing appropriate finances and resources for the implementation and management of Health & Safety
  • Plant, equipment and the provision of safe systems of work
  • Safe arrangements for the operation of all its sites of work
  • Safe arrangements for the use, handling, storage and transport of articles and substances
  • Sufficient information, instruction, training and supervision to enable all employees to avoid hazards and contribute positively to their own safety and health at work
  • A safe place to work and safe access to it
  • A healthy working environment and adequate welfare facilities
  • The safety of trainee’s, young employees and expectant mothers
  • Continually striving to improve occupational health & safety performance

As part of the wider Health & Safety at work policy Redstone aims to avoid incidents involving road users, particularly with those who may be more vulnerable and requiring extra consideration.  In urban areas, it is important drivers are aware of and understand the issues faced by cyclists, motorcyclists and pedestrians, children, the elderly and disabled people.

Redstone takes all reasonable steps to prevent serious road incidents occurring. A number of control measures have been identified and are communicated as part of this policy. The key objectives of the Vulnerable Road User Policy are to:

  • To promote a culture of road safety and exercise a ‘duty of care’
  • Avoid distress and trauma of a serious incident to both victim and the driver
  • Avoid financial and reputational risks associated with a incidents
  • Identified risks and the approaches taken to reduce them will be monitored and reviewed periodically to ensure maximum effectiveness.

The company will also ensure that those responsible for the carrying out of health and safety duties will be provided with such assistance as is necessary to carry out their line management duties.

The company requires that all employees understand that they have a safety obligation to each other and to other persons and property.  These obligations can only be met if they are prepared to carry out their jobs in a safe and proper manner, and to use safety equipment and facilities provided by the company. Employees who become aware of dangerous or unsafe working conditions must report these immediately to their line manager.

All employees are to be aware that in the event of any conflict between the demands of service provision and safety, they will receive the support of the company if they reasonably choose the safety of employees or third parties as the priority.

Safety Officers will visit sites and depots from time to time to assist in achieving the objectives of the Company’s policy.  Management will ensure that all staff employed at their locations are trained properly in safety matters and are fully conversant with Company policy.

A copy of this statement will be issued to all employees.  It will be reviewed annually as a minimum or as change occurs furthermore an annual review of Health & Safety will take place with Senior Managers and documented accordingly.

It is the Company’s policy to continually monitor the progress made for providing for the safety, health and welfare of its employees.

It is the policy of the company to adhere so far as is reasonably practicable to the Health and Safety at Work Act 1974, other relevant health and safety regulations and codes of practice.

Environmental Policy 

Redstone is committed to protecting and enhancing local and global environments and will ensure that its activities are carried out in a sustainable way. Redstone conforms to international standards and demonstrates its commitment to pollution prevention, environmental regulatory compliance as well as continual improvement and is wholly committed to working with key stakeholders within the context or its business.

This Environmental Policy Statement forms the cornerstone to Redstone environmental activities, the company operates a risk based approach, taking action to reduce risk and maximise opportunity through a monitored, measured, analysed and evaluated methodology.

Redstone sets monitor and review objectives and targets which top level management are committed to achieving. Objectives are applied, and embrace all employees and interested parties across Redstone sites to the extent deemed relevant and practicable by Top Management.

 Top Management take responsibility in accordance with this Environmental Policy and associated legal and regulatory requirements, they further commit to ensure that adequate resources are available to assist compliance within the context of the business and to the satisfaction of all interested parties. 

Top Management shall take responsibility to continually improve the environmental management system, prevent pollution, monitor and review performance of personnel and take a leading role to sustainability. 

 In recognition of Redstone statutory duties and in accordance with the provisions of any environmental standards and legislation Top Management shall take all reasonably practical measures to ensure full compliance. In particular:

 The workplaces under its control are maintained in conditions that are designed to minimise the totality of Redstone impact on the environment

Its transportation activities shall be conducted and managed so as to minimise their environmental impact

No environmental hazard arises from the in-proper use, handling, storage or transportation of articles and substances used in connection with Redstone work

That equipment and systems of work are environmentally compliant

Manufacturer’s reclamation schemes and local authority waste and recycling initiatives are adopted.

Sustainability within the context of the business will be maintained through key stakeholders.

Provide, as necessary, information, instruction, training and supervision.

The company reviews its environmental management system at regular intervals, sets targets and plans how to implement them for the coming period based on the responses of interested parties.

This policy is reviewed annually or as and when significant changes are made to ensure its continuing suitability. The policy is wholly endorsed by top management, communicated to all staff and is readily available via the company intranet and web site.

Corporate and Social Responsibilities 

Our principles:

Redstone recognise that we must integrate our business values and operations to meet the expectations of our stakeholders. They include customers, employees, regulators, investors, suppliers, the community and the environment.

  • We recognise that our social, economic and environmental responsibilities to these stakeholders are integral to our business. We aim to demonstrate these responsibilities through our actions and within our corporate policies.
  • We take seriously all feedback that we receive from our stakeholders and, where possible, maintain open dialogue to ensure that we fulfill the requirements outlined within this policy.
  • We shall be open and honest in communicating our strategies, targets, performance and governance to our stakeholders in our continual commitment to sustainable development.
  • The Chief Executive Officer (CEO) is responsible for the implementation of this policy and will make the necessary resources available to realise our corporate responsibilities. The responsibility for our performance to this policy rests with all employees throughout the company.

Our partnership focus:

  • We shall strive to improve our environmental performance through implementation of Sustainable Development and Environmental policies.
  • We shall ensure a high level of business performance while minimising and effectively managing risk.
  • We shall operate an equal opportunities policy for all present and potential future employees.
  • We will offer our employees clear and fair terms of employment and provide resources to enable their continual development.
  • We shall provide safeguards to ensure that all employees are treated with respect and without sexual, physical or mental harassment
  • We shall provide, and strive to maintain, a clean, healthy and safe working environment
  • We shall uphold the values of honesty, partnership and fairness in our relationships with stakeholders
  • Our contracts will clearly set out the agreed terms, conditions and the basis of our relationship
  • We will operate in a way that safeguards against unfair business practices
  • We shall encourage suppliers and contractors to adopt responsible business policies and practices for mutual benefit

Slavery Policy 

Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slaver, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person's liberty by another in order to exploit them for personal or commercial gain. We have a zero-tolerance approach to modern slavery and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.


Redstone are also committed to ensuring there is transparency in our own business and in our approach to tackling modern slavery throughout our supply chains, consistent with our disclosure obligations under the Modern Slavery Act 2015. We expect the same high standards from all of our contractors, suppliers and other business partners, and as part of our contracting processes, we include specific prohibitions against the use of forced, compulsory or trafficked labour, or anyone held in slavery or servitude, whether adults or children, and we expect that our suppliers will hold their own suppliers to the same high standards.

This policy applies to all persons working for Redstone or on our behalf in any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, volunteers, interns, agents, contractors, external consultants, third-party representatives and business partners.

 This policy does not form part of any employee's contract of employment and we may amend it at any time.


The board of directors has overall responsibility for ensuring this policy complies with our legal and ethical obligations, and that all those under our control comply with it. The compliance manager has primary and day-to-day responsibility for implementing this policy, monitoring its use and effectiveness, dealing with any queries about it, and auditing internal control systems and procedures to ensure they are effective in countering modern slavery.

Management at all levels are responsible for ensuring those reporting to them understand and comply with this policy and are given adequate and regular training on it and the issue of modern slavery in supply chains.


  • You must ensure that you read, understand and comply with this policy.
  • The prevention, detection and reporting of modern slavery in any part of our business or supply chains is the responsibility of all those working for us or under our control. You are required to avoid any activity that might lead to, or suggest, a breach of this policy. You must notify your manager or the compliance manager as soon as possible if you believe or suspect that a conflict with this policy has occurred, or may occur in the future.
  • You are encouraged to raise concerns about any issue or suspicion of modern slavery in any parts of our business or supply chains of any supplier tier at the earliest possible stage.
  • If you believe or suspect a breach of this policy has occurred or that it may occur, you must notify your manager or report it in accordance with our Whistleblowing Policy as soon as possible.
  • If you are unsure about whether a particular act, the treatment of workers more generally, or their working conditions within any tier of our supply chains constitutes any of the various forms of modern slavery, raise it with your manager or the compliance manager.
  • We aim to encourage openness and will support anyone who raises genuine concerns in good faith under this policy, even if they turn out to be mistaken. We are committed to ensuring no one suffers any detrimental treatment as a result of reporting in good faith their suspicion that modern slavery of whatever form is, or may be taking place in any part of our own business or in any of our supply chains.



Training on this policy, and on the risk our business faces from modern slavery in its supply chains, forms part of the induction process for all individuals who work for us, and regular training will be provided as necessary.

Our zero-tolerance approach to modern slavery must be communicated to all suppliers, contractors and business partners at the outset of our business relationship with them and reinforced as appropriate thereafter.


Any employee who breaches this policy will face disciplinary action, which could result in dismissal for misconduct or gross misconduct. We may terminate our relationship with other individuals and organisations working on our behalf if they breach this policy.

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