Network monitoring

With IT now a business-critical system for almost every organisation – and with the need for organisations to get the best return on their IT investment – it’s more important than ever to maximise uptime and ‘do more with less’.

It therefore makes sense to monitor your infrastructure performance 24/7 – so you can spot problems before they affect your end users and get in the way of business.

Infrared is a fully automated network and system management service that gives you detailed alerts and reports on your IT infrastructure via a secure web portal. It’s designed for the small to medium enterprise and flexible enough for your particular network.

 

Key benefits

• Reduce downtime. Infrared’s predictive monitoring makes you aware of performance thresholds before they affect availability, thereby helping you reduce downtime.
• Improve end user experience, and deliver SLAs. Our service keeps you aware of system instability or exceeded performance thresholds.
• Increase reliability and performance. Comprehensive monitoring minimises unnecessary outages, improves system performance and delivers a better IT service.
• Enhance capacity planning. Gives you detailed statistics relating to all areas of your IT infrastructure so you can make informed investment choices based on real trends.
• Improve fault diagnosis. Since Infrared alerts you to issues on systems and networks as they occur, your IT staff can resolve the issues faster without searching for the cause.